Thinking about hiring a managed IT service company — also known as a “managed service provider” or an MSP — to help with the IT at your company?
Let’s get something out of the way right off the bat. Would you agree or disagree with the following statement? :
“The idea of researching managed IT service companies in my area, interviewing candidates, fielding bids, and signing a contract with a new company is not my idea of a good time.”
Agree? You’re not alone.
We hear this all the time. Most business owners and executives are not ecstatic about hiring an MSP to take care of all or some of their technology needs. We totally get it.
After all, it’s why you’re here. Did you want to read up on the actual benefits of MSPs to make sure that hiring one is actually a good idea for your business, right? Smart.
Well, we’ll start by saying that we’re naturally a little biased.
We definitely think you should hire an MSP because we are an MSP. And as such, we know first-hand how important our services are.
Still, we want you to understand the necessity of our services as well. And we certainly don’t want you to waste money, time, or energy on services you don’t need.
So, without further ado, Orbis Solutions, a Las Vegas IT services company shares the most robust ways a managed service provider can improve your business and ease your life.
What Are the Top Benefits of Hiring a Managed Service Provider?
1. It’s less expensive.
There are unfortunately many sunken costs associated with having an in-house IT staff. Even though you don’t need their services all the time, you’re paying them a full salary and benefits. You also must provide a place for them to have an office and keep them updated with all the latest products they need to work.
MSPs are outsourced, so they require fewer large capital expenses. Still, they’re always there when you need them.
2. You can select only the service level your business requires.
Most MSPs offer scalable services. Therefore, if you’re just starting out or don’t actually require much IT help, you can go with a low tier of service and save money. As you grow and require more care, simply scale up.
3. You’ll get immediate assistance when you need it.
Sure, an on-site IT engineer is in-house Monday through Friday, 8 am to 5 pm. But what about evenings? What about the weekend?
What do you do if people can’t access your online shop at midnight? What happens if your data gets breached on the weekend? MSPs offer 24/7/365 support, so they’re there immediately whenever you need them.
4. You’ll be on the cutting edge of technology without having to put in the work yourself.
A quality IT services company will come to you with updates on cybersecurity and other technology tools and features you should be investing in to stay current. Conversely, when you’re working only with an in-house IT team, it’s often you who has to approach your engineers with new ideas for updating your systems and hardware.
Many in-house IT engineers do a great job, but when they’re not linked with a larger enterprise that solely works in IT and makes technology there
How Do I Find the Best Managed Service Provider?
If hiring an MSP sounds like something your company is interested in, your next step is to find a quality MSP with adequate experience in your industry. As is the case with hiring any partner or outsourced service, you have to do your research.
Hiring someone in your local area is a good idea if you need technicians and engineers to come on-site for occasional work, but you should also consider hiring across state lines. Today, a large number of IT services can be conducted remotely just as effectively as on-site service. If no outstanding MSPs are in your area, this is further reason to consider hiring an out-of-town IT services provider.
Once you have a few candidates to consider, interview them, and be sure to ask specific questions pertinent to the services you anticipate needing. By moving slowly and conducting thorough research, you should be able to find an MSP worthy of your business. Good luck!